How To Recover Hacked Facebook Account With Email And Phone Number Changed

Recover a Hacked Facebook Account with Email and Phone Number Changed

Waking up to discover that your Facebook account has been hacked can be unsettling—especially when both your email and phone number have been changed. It’s like losing the keys to your digital identity. But don’t panic. Whether you’ve lost access to personal memories, business pages, or important messages, there’s still a way back in.

In this guide, we’ll walk you step-by-step through the process of recovering your hacked Facebook account even if the hacker has locked you out by changing your login details. We’ll break it down in simple, actionable steps tailored for everyday users—no tech expertise required.

🔍 Understanding the Situation: What Happens When Your Account Is Compromised

When someone hacks into your Facebook account and changes your email and phone number, it means you’ve lost your primary recovery tools. In most cases, the hacker tries to:

• Remove your recovery options (email, phone)
• Change your password
• Add their own email/phone for control
• Enable two-factor authentication for themselves

This creates a significant barrier—but not an impossible one. Facebook has specific procedures in place to handle this exact scenario. Let’s dive into the steps you can take to reclaim your account.

🚨 Step 1: Act Fast – Visit the Facebook Recovery Page

Your first stop should be the official Facebook recovery portal. This page is designed to help users who’ve lost access to their accounts:

Go to: https://www.facebook.com/hacked

This link takes you to the “Report Compromised Account” tool. Here's how to use it:

1. Click on “My Account Is Compromised”
2. Enter your last known login credentials (email, phone number, or username)
3. Follow the prompts to identify your account

If your email and phone number were changed, try entering your Facebook username or your full name along with a friend’s name to locate your account manually.

🔐 Step 2: Use the “No Longer Have Access” Option

Facebook usually shows you recovery options tied to your current account details—like your (now-changed) email or phone. If those don’t work, look for the link that says:

“No longer have access to these?”

This is the magic door. Clicking it allows you to:

• Submit a new email address or phone number you control
• Verify your identity using alternative methods

Be sure to enter an active and secure email address that’s not associated with the hacked account. Facebook will use this new contact to reach you if your recovery case moves forward.

🆔 Step 3: Submit Your ID to Prove You’re the Real Owner

If the hacker locked you out and recovery options don’t work, Facebook may request a government-issued ID to confirm your identity. This step is especially common when the account has suspicious activity or recovery attempts have failed.

Here’s what to do:

1. Visit: ID submission form
2. Upload a clear photo of your ID (passport, driver’s license, or national ID)
3. Make sure the name on your ID matches your Facebook profile
4. Add details about the issue (mention email/phone were changed)

Privacy tip: You can cover sensitive ID numbers or info not related to your name or photo. Facebook only needs to verify identity—not steal your data.

📧 Step 4: Monitor Your Email for Facebook Responses

After submitting your ID and explaining your situation, Facebook usually responds within 1–3 business days. The reply will arrive at the new email you provided during the recovery process.

What to expect in the email:

• A confirmation that your ID was accepted
• A link to reset your password and regain access
• Instructions to secure your account once you're in

If they reject your request, don’t give up. You can reply with more details or try again with a better photo of your ID. Persistence often pays off.

🔄 Step 5: Secure Your Account After Regaining Access

Once you’re back inside your Facebook account, your work isn’t over. You need to lock it down to prevent future hacks.

Take these essential steps:

• Change your password immediately to something strong and unique
• Remove any unknown email addresses or phone numbers
• Enable two-factor authentication (2FA) using an authenticator app like Google Authenticator or Duo
• Review active sessions in Settings > Security > Where You’re Logged In
• Update your trusted contacts for future account recovery

Also, review your linked apps and browser extensions to ensure none were compromised. If you see suspicious permissions, remove them immediately.

🛡️ Step 6: Prevent Future Hacks with These Best Practices

Hackers often strike again if your digital hygiene doesn’t improve. Here are some effective ways to protect your Facebook account going forward:

• Use a password manager to create and store complex passwords
• Never reuse your Facebook password on other sites
• Don’t click on suspicious links—even from friends
• Turn on login alerts to get notified if someone tries to access your account
• Regularly review your login devices and remove unfamiliar ones

Also, be wary of phishing emails pretending to be from Facebook. Always check the sender’s address and never enter your credentials on a page that doesn’t look official.

🧭 Alternative Path: Use the Facebook Support Inbox

Sometimes you’ll be redirected to your Facebook Support Inbox after submitting ID or reporting a problem. Bookmark this link:

https://www.facebook.com/support

Check it frequently to track the status of your recovery case. If Facebook has any questions or updates, they’ll appear here.

📝 What If Nothing Works? Try These Extra Steps

If you’ve exhausted the normal channels and still can’t recover your account, don’t give up. You can try:

• Asking trusted friends to report your account as “Someone is impersonating me”
• Using your business connections—if you manage pages or ads, you can escalate the issue via Facebook Business Support
• Reaching out on the official Facebook Page or Help Community

These are long shots, but sometimes Facebook support teams respond faster when you have active ad accounts or multiple reports from your network.

Don’t Let the Hackers Win

Losing access to your Facebook account is frustrating—especially when the hacker goes as far as changing your email and phone number. But with the right steps, a little patience, and persistence, you can regain control and secure your digital life again.

We hope this guide gave you the clarity and direction you need. Remember, you’re not alone—millions face this issue, and recovery is possible with the tools Facebook provides.

Have you ever had to recover a hacked account? Share your story or tips in the comments—we’d love to hear how you handled it!

And if you found this guide helpful, feel free to share it with friends or bookmark it for the future. Stay safe out there!